You can direct message me through instagram (@cleoceramics)(https://www.instagram.com/cleoceramics) or email me at cleoceramics@gmail.com.

Currently, I am shipping within the UK and to the US using Royal Mail.

All orders will be shipped within a week of purchase and sent via Royal Mail 2nd class (Tracked). This is estimated 2-3 working days for the UK and 5-7 working days for international orders.

Pieces are microwavable unless stated otherwise in the product description.

All my pieces can be put in the dishwasher unless specifically stated otherwise on the listing. However, it isn't recommended in order to preserve the finish of the piece for as long as possible, and should be avoided for very delicate pieces.

Yes, just select 'Pickup' at checkout and I will be in contact to arrange collection!

Refunds may be provided in certain circumstances. If there is an issue, please reach out to me straight away and we will try to find a solution.

I make an effort to be eco-friendly in my packaging choices. This means that, although I do not purchase plastic packaging to use for shipping orders, I do re-use plastic packaging that I have received in my own online purchases.

In an effort to be eco-friendly, I reuse boxes where possible.